Unified form filling experience by introducing a Form pattern, building 2 new components, and redesigning 20+ form field components used across 30+ Twilio products.

Redesigned the user experience by resolving the 30+ pain-points such as poor interface, scattered primary actions and inconsistent portal navigation. 15X increase in daily traffic.

I designed an end-to-end experience that supports sales reps before, during, & after calls by transforming conversations into actionable insights. The feature contributed to 300% YoY company growth.

I designed an end-to-end flower delivery app that balanced personalisation & accessibility, offering one-time & subscription deliveries, customised bouquets and regional language support.